Shipping Policy

Winora Ecolife Pvt. Ltd.

Effective Date: 01.07.2025

1. Shipping Coverage

We currently ship across India. For bulk/dealer orders, international shipping may be arranged on request.

2. Shipping Time

• Orders are processed within 1–2 working days
• Delivery time: 3–7 business days depending on location
• Remote areas may take longer

3. Shipping Charges

• Flat-rate shipping for retail customers (₹ 150 for all orders below 1 KG)
• Free shipping on orders above ₹ 1000
• Dealer/distributor orders as per agreement

4. Tracking

Once shipped, you will receive an email/SMS with a tracking number.

5. Delay & Responsibility

We are not responsible for delays due to courier issues, strikes, or natural calamities. However, we will help resolve issues with our logistics partners.